DWI K, D.; HIDAYAT, K.; RAHIMAH, A. Systematic Literature Review of Research on Service Quality in Business-to-Consumer Markets. Journal of Mathematics Instruction, Social Research and Opinion, Bandung, Indonesia, v. 5, n. 3, p. 2515–2528, 2026. DOI: 10.58421/misro.v5i3.1790. Disponível em: https://journal-gehu.com/index.php/misro/article/view/1790. Acesso em: 31 aug. 2026.